Privacy Policy
Last Updated: May 15, 2026
This Privacy Policy explains how Chrom Tech collects, uses, protects, and shares personal information when you visit our website, use our online services, place an order, register for an account, subscribe to communications, submit a form, or otherwise interact with us. “Personal information” means information that identifies, relates to, describes, or could reasonably be linked to an individual, household, or business contact, depending on the context and applicable law. Please read this Privacy Policy carefully to understand how we handle personal information in connection with our website and services.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, payment information, company information, account information, or other details to help you with your experience. Payment card information is processed by our payment gateway provider and is not stored or processed on our servers. We retain other personal information only as needed for business, legal, security, and customer service purposes.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with you after correspondence (email or phone inquiries)
Data Retention
Website analytics data is retained for no more than 14 months after last activity. We may retain order, transaction, customer service, tax, accounting, security, and legal records for longer periods as necessary for business, legal, compliance, or dispute-resolution purposes.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, payment information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All credit card transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use cookies?
Yes. IP addresses and cookie identifiers may be used for visitors who do not opt out, where permitted, to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Because each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you disable cookies in your browser, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place orders over the telephone by contacting customer service.
We use analytics and marketing technologies provided by third-party service providers, including Microsoft Clarity, Google Analytics, Google advertising services, and HubSpot, to help us understand how visitors use our website, improve website performance and usability, support product discovery, troubleshoot issues, measure marketing effectiveness, and market our products and services. These technologies may collect information such as device and browser information, pages visited, clicks, scrolling behavior, search and navigation activity, referring pages, approximate location derived from IP address, cookie identifiers, and other website interaction data.
We use Microsoft Clarity to help us understand how visitors interact with our website through behavioral metrics, heatmaps, and session replay. We configure Microsoft Clarity to mask certain sensitive information where applicable, such as form inputs and certain personal, account, or transaction-related information. Website usage data may be collected using first-party and third-party cookies and similar tracking technologies, subject to your cookie choices where required. Microsoft may process this information as described in the Microsoft Privacy Statement.
Third-Party Disclosure
We do not sell personal information for money. We may disclose personal information to service providers, analytics and marketing providers, advertising partners, payment processors, website hosting providers, customer service providers, and other third parties as described in this Privacy Policy. Some disclosures involving cookies, advertising identifiers, website usage information, or similar technologies may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where required, we provide choices to opt out of those uses.
We may disclose information when appropriate to comply with the law, enforce our site policies, process transactions, operate our website, conduct our business, serve our users, or protect our rights, property, safety, users, or others. We may also share aggregated, de-identified, or pseudonymous website usage information with service providers and advertising partners for analytics, marketing, advertising, security, and site-improvement purposes, where permitted by law and subject to applicable privacy choices.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
We may use Google Analytics and related Google services to analyze website usage, measure marketing performance, understand interest trends, and support advertising where permitted. Google and other third-party vendors may use first-party cookies, third-party cookies, and other identifiers to provide these services.
Opting Out
Users may opt out of certain analytics and advertising tracking through available browser settings, industry opt-out tools such as the Network Advertising Initiative Opt-Out page, or tools such as the Google Analytics Opt-Out Browser Add-on where applicable.
Your Privacy Choices
Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses or disclosures of personal information. You may also be able to control cookies and similar technologies through your browser settings or any cookie preference tools made available on our website. To submit a privacy request, contact us at sales@chromtech.com or use our Data Privacy Request form.
California Online Privacy Protection Act
California privacy law requires operators of commercial websites that collect personal information from California residents to make certain privacy disclosures. In accordance with applicable California requirements, we provide the following information:
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
A link to this Privacy Policy is available on our website and includes the word “Privacy.”
You will be notified of any Privacy Policy change on our Privacy Policy Page.
You can change your personal information:
• By emailing us
• By calling us
• By logging in to your account
How does our site handle Do Not Track signals?
Some browsers offer a “Do Not Track” signal. Because there is not a uniform industry standard for responding to Do Not Track signals, our website may not respond to all such signals. Where required, we honor applicable cookie preferences, consent choices, opt-out requests, and other legally recognized browser-based privacy signals.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will promptly remove you from applicable marketing communications. You may also submit a data privacy request through our Data Privacy Request form.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Chrom Tech, Inc.
5995 West 149th Street, Ste 102
Apple Valley, MN 55124