3 Ways to Reduce Long Lead Times

How many times have you heard the words “supply chain issues” in the past year? We have heard of labs experiencing such long lead times on products that managers are forced to be very involved in figuring out creative ways to keep the labs running smoothly. Fortunately for Chrom Tech customers, we have been able to stay ahead of these trends and help our customers work around those issues.

How can you reduce long lead times in your lab?

1. Communicate! We cannot stress this enough. If you are in a pinch, reach out. We work with customers on a daily basis to ensure their commonly purchased items are in stock and ready to be shipped out on a moment’s notice. We will always answer phone, email, or live chat messages promptly during business hours.
2. Know your usage. If we can plan ahead, we will be prepared for your orders before they even come through.
3. Browse our featured products. If you are looking for in-stock options, start with our featured products list. These are commonly ordered products that will potentially work for you as well.

Who should I contact for more information?

Our entire technical sales team is more than happy to work with you to help your lab get the products you need when you need them. Sometimes, getting your products on time is as simple as finding a different color of the same product that we carry in stock. Other times, the process is a bit more complex. Either way, our customer service and technical support teams are ready to take on the challenge.

What products does Chrom Tech stock?

The Chrom Tech warehouse is filled with vials, wellplates, syringe filters, and many LC and GC replacement parts. We stock a large number of products that are regularly ordered to ensure product is available for our customers at any time. Our in-stock products page is a great place to browse consumables that we consistently keep stocked.

Success when you are in a pinch

Our team has many stories of customers who have called when they were in a bind and needed product sent out immediately. Recently, a customer called our support team looking for a deuterium lamp that they could get by the next workday. Thankfully, we keep these stocked in our warehouse and we were able to ship out the same day, and the customer got the lamp in time. We have had many similar stories of customers looking for 96 deep well plates. We keep pallets in stock so that our customers can order at any time without worry of a lead time. There has been a big shortage of pipette tips all over, and we have been able to offer a universal fit alternative to their regular tips.

Chrom Tech can work with customers to mitigate supply chain issues and reduce lead times. We suggest communicating with our technical support team to help reduce lead times. Estimating your usage of regularly ordered products on a monthly basis will help us plan ahead and be prepared for your orders. For fast turnaround time, we recommend browsing our in-stock featured products, or reaching out for information on other products we have in stock.